Welcome to smartbnb's status page!
All Systems Operational

About This Site

Smartbnb automates the management of your Airbnb listings. https://smartbnb.io

Our Websites Operational
90 days ago
99.99 % uptime
Today
Landing page (smartbnb.io) Operational
90 days ago
100.0 % uptime
Today
Web application (my.smartbnb.io) Operational
90 days ago
99.99 % uptime
Today
Channels Operational
90 days ago
99.95 % uptime
Today
Booking.com API ? Operational
90 days ago
99.9 % uptime
Today
Airbnb.com API ? Operational
90 days ago
99.94 % uptime
Today
Vrbo API ? Operational
90 days ago
99.98 % uptime
Today
Products & Features Operational
90 days ago
99.97 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Calendar Operational
90 days ago
100.0 % uptime
Today
Guest experience ? Operational
90 days ago
99.89 % uptime
Today
Operations ? Operational
90 days ago
100.0 % uptime
Today
Reservations Sync ? Operational
90 days ago
99.98 % uptime
Today
(Legacy) Metrics Operational
90 days ago
99.98 % uptime
Today
Webhooks ? Operational
Emails ? Operational
SMS ? Operational
Payment processing (Subscriptions) ? Operational
Billing & Invoicing (Subscriptions) ? Operational
Supporting our customers Operational
Live chat & email support, product tours and support documentation (on help.smartbnb.io) ? Operational
Outbound calls Operational
Zoom Meetings Operational
Datacenter Operational
Cloudflare DNS Updates Operational
Cloudflare DNS Root Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Airbnb • HTTP errors ?
Fetching
Guest experience • Event messages
Guest experience • Scheduled messages
Operations • Notifications
Web application uptime (my.smartbnb.io)
Fetching
Web application (my.smartbnb.io) response time
Fetching
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Resolved - This incident has been resolved.
Apr 14, 16:17 UTC
Monitoring - Airbnb is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever Airbnb is under maintenance or is experiencing technical difficulties. Since Airbnb is partially unavailable during this time, this may affect our operations until Airbnb is back to normal.
Apr 14, 16:10 UTC
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Resolved - This incident has been resolved.
Apr 9, 17:13 UTC
Monitoring - Airbnb is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever Airbnb is under maintenance or is experiencing technical difficulties. Since Airbnb is partially unavailable during this time, this may affect our operations until Airbnb is back to normal.
Apr 9, 16:18 UTC
Apr 8, 2021

No incidents reported.

Apr 7, 2021
Resolved - Between 01:11 and 01:32 UTC, our services were interrupted due to an emergency maintenance initiated by our cloud service provider on one of our servers. Operations were resumed progressively until full capacity at 02:37 UTC.
Apr 7, 23:00 UTC
Apr 6, 2021
Resolved - This incident has been resolved.
Apr 6, 16:03 UTC
Monitoring - The issue seems to be resolved on Airbnb's end. We see that the rate of disconnection is getting to a normal level since 09:00 UTC. Unfortunately, we cannot provide further insights into the reasons behind this disconnection, as this is likely related with Airbnb's internal systems. This issue has impacted

All users who are receiving an email notifying them that an Airbnb account is being disconnected should be reconnecting their Airbnb account at the first opportunity on https://my.smartbnb.io/accounts to ensure Smartbnb can continue its operations. We see no issue in being able to reconnect our accounts.

Our support team remains available by live chat (available on "Help" > "Contact support") or by email (support@smartbnb.io) to assist you.
Apr 5, 15:56 UTC
Identified - We are observing a higher than usual rate of Airbnb accounts being disconnected from Smartbnb. We cannot provide further insights into the reasons being this disconnection, as this is likely related with Airbnb's internal systems.

All users who are receiving an email notifying them that an Airbnb account is being disconnected should be reconnecting their Airbnb account at the first opportunity on https://my.smartbnb.io/accounts to ensure Smartbnb can continue its operations.

Our support team remains available by live chat (available on Help > "Contact support) or by email (support@smartbnb.io) to assist you in connecting your Airbnb account.
Apr 4, 11:49 UTC
Apr 5, 2021