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Elevated HomeAway API Errors
Update - HomeAway API errors are continuing and we are continuing to monitor the situation.
Apr 23, 20:40 UTC
Investigating - HomeAway is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever HomeAway is under maintenance or is experiencing technical difficulties. Since HomeAway is partially unavailable during this time, this may affect our operations until HomeAway is back to normal.
Apr 23, 19:04 UTC

About This Site

Smartbnb automates the management of your Airbnb listings. https://smartbnb.io

Uptime over the past 90 days. View historical uptime.
Websites Operational
90 days ago
100.0 % uptime
Today
Landing page (smartbnb.io) Operational
90 days ago
100.0 % uptime
Today
Web application ? Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
99.87 % uptime
Today
Metrics Operational
90 days ago
99.97 % uptime
Today
Sync Operational
90 days ago
99.71 % uptime
Today
Integration with Airbnb ? Operational
90 days ago
99.39 % uptime
Today
Integration with HomeAway Partial Outage
90 days ago
99.38 % uptime
Today
Webhooks Operational
Support Operational
Datacenter Operational
Images Operational
SMS Operational
Emails Operational
Payments and subscriptions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Airbnb • HTTP errors ?
Fetching
Messaging • Event flow
Messaging • Reservations flow
Messaging • Team flow
Landing page • Uptime
Fetching
Web application • Response time
Fetching
Web application • Uptime
Fetching
Past Incidents
Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019
Elevated HomeAway API Errors
Resolved - This incident has been resolved.
Apr 20, 22:07 UTC
Investigating - HomeAway is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever HomeAway is under maintenance or is experiencing technical difficulties. Since HomeAway is partially unavailable during this time, this may affect our operations until HomeAway is back to normal.
Apr 20, 20:14 UTC
Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Elevated Airbnb API Errors
Resolved - This incident has been resolved.
Apr 10, 18:00 UTC
Update - We have suspended messages under the Events flow.
Apr 10, 17:53 UTC
Monitoring - Airbnb is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever Airbnb is under maintenance or is experiencing technical difficulties. Since Airbnb is partially unavailable during this time, this may affect our operations until Airbnb is back to normal.
Apr 10, 17:51 UTC
Elevated HomeAway API Errors
Resolved - This incident has been resolved.
Apr 10, 16:14 UTC
Monitoring - HomeAway API integration appears to be operational again and we are monitoring the results.
Apr 10, 16:04 UTC
Update - We are continuing to investigate this issue.
Apr 10, 15:43 UTC
Investigating - HomeAway is currently experiencing an elevated rate of API errors. We are monitoring the situation.

This is usually the case whenever HomeAway is under maintenance or is experiencing technical difficulties. Since HomeAway is partially unavailable during this time, this may affect our operations until HomeAway is back to normal.
Apr 10, 15:42 UTC
Web application down.
Postmortem - Read details
Apr 10, 10:54 UTC
Resolved - The incident has been resolved and we are monitoring our systems.
Apr 10, 09:21 UTC
Investigating - We are currently investigating this issue.
Apr 10, 09:11 UTC
Apr 9, 2019
Sync component temporary unavailable
Resolved - This incident has been resolved. A few HomeAway accounts may have been disconnected in relation to this incident due to authentication errors in the HomeAway API. Please check your email for any notifications of disconnects or failed Sync actions.
Apr 9, 21:33 UTC
Update - We are continuing to monitor for any further issues.
Apr 9, 21:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 21:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 9, 17:46 UTC
Investigating - We're currently investigating an issue with Sync. Date blocking across platforms is temporarily unavailable, but will be restored immediately upon resolution. Any new bookings that have occurred during the time period of this incident will be blocked off automatically on the relevant calendars once the issue is resolved and a fix is deployed.
Apr 9, 17:30 UTC
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